Continuous Monitoring.
Our dedicated support team monitors your integrations to ensure that issues are
identified, documented and resolved, in most cases before your team was ever aware of
any issues.
WE WORRY ABOUT YOUR INTEGRATIONS SO YOU DON'T HAVE TO
SLA GUARANTEED SUPPORT
Our managed support and monitoring is covered by SLA terms that exceed your organizations needs.
PHONE, EMAIL, WEB BASED DEDICATED SUPPORT
Our dedicated support team is available regardless of how you prefer to communicate.
AUTOMATED ALERT SYSTEM
OneConnect allows for configurable alert rules, so your team can be instantly updated.
WEB BASED SUPPORT DESK
All detected integration errors are automatically logged into a web based support desk system.
You can easily review and track progress of open and resolved tickets.
You can easily review and track progress of open and resolved tickets.
REDUCED IT OVERHEAD
SELF HEALING TRANSACTIONS
ALWAYS ON INTEGRATIONS